Property Assistance Centre 24/7

The Complex Property Assistance Centre (C-PAC) and help desk is a fully functional 24 hour, 7 day a week operation. Help Desk Customer Service Coordinators provide consistent reliability all year round.

We engage contractors directly to deliver outcomes for minor works, emergency repairs and other technical and soft services.

The C-PAC Difference:

1) Our help desk is Local and located on the corner of William & LaTrobe Streets in Melbourne;

2) We are Strata Specialists and can identify non-common property related requests;

3) Project vs. Maintenance ID meaning we don't undertake capital works without authorisation; and

4) Working in Remote Areas is taken seriously, with staff and contractors OHS considered paramount and integrated with our tracking and communication processes.

All our clients can benefit from our dedicated 24 hours, 7 days as week 1300 159 357 help desk phone number for day to day or emergency calls and services.